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Watch Malcolm Gladwell | Talking to Strangers
21 Friday Oct 2022
Posted Communication, Therapy
in21 Friday Oct 2022
Posted Communication, Therapy
inTags
26 Tuesday May 2020
Posted Communication
inFor many of us, the flood of tribal hate and violence in the news can lead to a feeling of inevitability, that we human beings are inherently at the throats of those unlike us, and that it will be forever so. But for those in the conflict resolution field, there is a quietly growing effort to find hope in a new area: neuroscience.
Some who work with ethnic, racial and religious conflict are pairing with neuroscientists to understand how small advancements in brain research can help explain how we experience emotions like prejudice and disgust and fear. It will be a while before researchers are able to devise many specific strategies for using that knowledge of how the brain works in the peace-building process. But simply teaching people that there is a neurological basis for prejudice has the potential to help them view the deep-seated roots of their conflicts more objectively, says Timothy Phillips, co-founder of the conflict resolution organization Beyond Conflict.
“There is something deeply powerful about knowing it’s not just about culture, race, ethnicity – that all those things sit on an operating system called the human brain, and that that is universal,” says Phillips. “Contrary to social and political science that says humans are rational, we are deeply emotional beings. What drives our behavior is deeply emotionally based but we don’t even have access to what drives us.”
25 Tuesday Feb 2020
Posted Communication, Expectations, Racial stereotypes, research
inTags
Racial stereotypes and expectations can impact the way we communicate and understand others, according to UBC research.
The new study, published in the Journal of the Acoustical Society of America, highlights how non-verbal “social cues” – such as photographs of Chinese Canadians – can affect how we comprehend speech.
“This research brings to light our internal, biases, and the role of experience and stereotypes, in how we listen to and hear each other,” says Molly Babel, the paper’s lead author and an assistant professor with UBC’s Department of Linguistics.
One of the study’s tasks involved participants from the UBC community transcribing pre-recorded sentences amid background static. The sentences were recorded by 12 native speakers of Canadian English. Half of the speakers self-identified as White, and the other half self-identified as Chinese. All speakers were born and raised in Richmond, B.C., which is south of Vancouver.
The pre-recorded sentences were accompanied by either black and white photos of the speakers, or by an image of three crosses. Overall, listeners found the Chinese Canadians more difficult to understand than the White Canadians – but only when they were made aware that the speaker was Chinese Canadian due to the photo prompt.
Participants were also asked to rate the strength of the accents of the speakers. They were asked to listen to two sentences from each speaker – one accompanied by the speaker’s photo, the other by an image of crosses. “Once participants were aware that they were listening to a White Canadian, suddenly the candidate was perceived as having less of a foreign accent and sounding more like a native speaker of Canadian English,” says Babel.
“It tells us as listeners that we need to be sensitive about the stereotypes that we carry,” notes Jamie Russell, the study’s co-author who was an undergraduate honours student in UBC’s Department of Linguistics during the project.
Background
The study, “Expectations and Speech Intelligibility,” is published in the Journal of the Acoustical Society of America. The authors are Molly Babel and Jamie Russell, both of UBC’s Department of Linguistics.
The study involved five tasks: speech perception in noise, accentedness rating, an implicit measure of ethnic bias, an explicit measure of ethnic bias and a social network self-assessment.
02 Monday Sep 2019
Posted Communication, Handout, Mental Health, Psychoeducation, Wellness
inWe all have, at one time or another, blocked, screwed up, and/or made more difficult in some way communication between yourself and ….partners, parents, children, siblings, bosses, teachers, therapists, clients …basically everyone. Knowing something about yourself, what your triggers and hot buttons are can help to not only smooth communication but to help you express what you feel and think. Listed below are some communication road blocks as well as common statements that are often said.
When have you said these? What was going on before the comments and with whom were you talking with? What might be an alternative statement(s).
Evaluate:
You should You’re wrong You should know that
Unsolicited Advice:
It would be best for you to Why don’ t you
Diagnosing:
You’re getting defensive
Commanding:
You had better You have to
Lecturing:
Don’t you realize
Devaluation Response:
It’s not so bad
Topping:
That’s nothing compared to
Condescending:
I figured you’d do that! I should’ve expected that from you!
Al l or Nothing:
You always do that! Yes you do! You’ re never
Prying: Puts other on the spot/defensive and is intrusive
04 Tuesday Jun 2019
Posted Communication, Handout, mental health, Psychoeducation, Wellness
inWe all have, at one time or another, blocked, screwed up, and/or made more difficult in some way communication between yourself and ….partners, parents, children, siblings, bosses, teachers, therapists, clients …basically everyone. Knowing something about yourself, what your triggers and hot buttons are can help to not only smooth communication but to help you express what you feel and think. Listed below are some communication road blocks as well as common statements that are often said.
When have you said these? What was going on before the comments and with whom were you talking with? What might be an alternative statement(s).
Evaluate:
You should You’re wrong You should know that
Unsolicited Advice:
It would be best for you to Why don’ t you
Diagnosing:
You’re getting defensive
Commanding:
You had better You have to
Lecturing:
Don’t you realize
Devaluation Response:
It’s not so bad
Topping:
That’s nothing compared to
Condescending:
I figured you’d do that! I should’ve expected that from you!
Al l or Nothing:
You always do that! Yes you do! You’ re never
Prying: Puts other on the spot/defemsive and is intrusive